{"id":2550,"date":"2023-07-18T12:03:21","date_gmt":"2023-07-18T12:03:21","guid":{"rendered":"https:\/\/movida.nl\/en\/?page_id=2550"},"modified":"2024-03-18T08:56:01","modified_gmt":"2024-03-18T08:56:01","slug":"bam-faq","status":"publish","type":"page","link":"https:\/\/movida.nl\/en\/bam-faq\/","title":{"rendered":"BAM &#8211; FAQ"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1480791675\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n  <div class=\"banner has-hover\" id=\"banner-410280463\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"574\" src=\"https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/FA533A6C-71FE-4AB8-97CF-721CC1563222_1_105_c.jpeg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-893243718\" class=\"text-box banner-layer x0 md-x0 lg-x0 y95 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-center\">\n                  \n<p style=\"text-align: left;\">Movida, your partner in Mobile Workplace Management.<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-893243718 .text-box-content {\n  background-color: rgba(255, 255, 255, 0.94);\n  font-size: 100%;\n}\n#text-box-893243718 .text-inner {\n  padding: 5px 30px 10px 30px;\n}\n#text-box-893243718 {\n  width: 100%;\n}\n<\/style>\n    <\/div>\n \n   <div id=\"text-box-738310681\" class=\"text-box banner-layer text-box-square x100 md-x100 lg-x100 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_386420752\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"291\" src=\"https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-1600x457.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-1600x457.png 1600w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-800x228.png 800w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-400x114.png 400w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-768x219.png 768w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-1536x438.png 1536w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-2048x584.png 2048w, https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2023\/07\/Royal_BAM_Group_logo-600x171.png 600w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_386420752 {\n  width: 90%;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_136916037\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_136916037 {\n  width: 95%;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-738310681 {\n  margin: 0px 0 0px 0px;\n  width: 28%;\n}\n#text-box-738310681 .text-box-content {\n  background-color: rgba(11, 10, 10, 0.74);\n  font-size: 0%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-410280463 {\n  padding-top: 321px;\n}\n#banner-410280463 .overlay {\n  background-color: rgba(0, 0, 0, 0.2);\n}\n#banner-410280463 .banner-bg img {\n  object-position: 28% 17%;\n}\n<\/style>\n  <\/div>\n\n\n<a href=\"\/en\/bam\" class=\"button primary is-underline lowercase\" ><span>Home<\/span> <\/a>\n<a href=\"\/en\/bam-activate\" class=\"button secondary is-underline lowercase\" ><span>Activate<\/span> <\/a>\n<a href=\"\/en\/\/bam-contract-takeover\" class=\"button primary is-underline hidden\" ><span>Contract takeover<\/span> <\/a>\n<a href=\"\/en\/bam-faq\" class=\"button primary is-underline\" ><span>FAQ<\/span> <\/a>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1480791675 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n<p>\u00a0<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<div class=\"accordion\">\n\t<div id=\"accordion-1536242431\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1536242431-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-manual-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1536242431-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a manual available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1536242431-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1536242431-label\">\n\t\t\t\n<h4>For <span style=\"text-decoration: underline;\"><strong>activating<\/strong><\/span> InTune:<\/h4>\n<p><a href=\"https:\/\/movida.nl\/en\/wp-content\/uploads\/sites\/2\/2024\/03\/iOS_ADE_Enrolment_Guide_02112023.pdf\">A manual to prepare your smartphone\/tablet and install InTune can be found here.<\/a><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3939960489\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3939960489-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-an-apple-id?\" aria-expanded=\"false\" aria-controls=\"accordion-3939960489-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is an Apple ID?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3939960489-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3939960489-label\">\n\t\t\t\n<p>An Apple ID is an account that you need to make purchases and get free downloads from the App Store on your iPhone\/iPad. You also need it for Find my iPhone, Game Center and Apple TV.<\/p>\n<p>While installing your iPhone\/iPad, you can sign in or create a new account.<\/p>\n<p><span style=\"color: #ed1c24;\">Take care when creating this account and store your log-in details carefully!<\/span><\/p>\n<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1076616860\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1076616860-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-create-an-apple-id?\" aria-expanded=\"false\" aria-controls=\"accordion-1076616860-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I create an Apple ID?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1076616860-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1076616860-label\">\n\t\t\t\n<h4><strong>Creating an Apple ID on a Windows PC<br \/><\/strong><\/h4>\n<p>Open iTunes for Windows. Make sure you have the latest version.<\/p>\n<p>Select \u2018Account\u2019 &gt; \u2018Sign in\u2019 in the menu bar at the top of the screen or the iTunes window. Then click \u2018Create new Apple ID\u2019.<\/p>\n<p>Follow the onscreen steps to provide an email address, create a strong password and set your device region. The email address that you provide will be your new Apple ID.*<\/p>\n<p>Enter your credit card and billing information, then click \u2018Continue\u2019. You can also choose \u2018None\u2019. You will not be charged until you make a purchase.<\/p>\n<p>You will be sent a verification email from Apple. When you receive this, verify your email address.<\/p>\n<h4><strong>Creating an Apple ID on the web<\/strong><\/h4>\n<p>Go to appleid.apple.com and click \u2018Create your Apple ID\u2019.<\/p>\n<p>Screenshot from appleid.apple.com, with an Apple logo in the centre surrounded by coloured concentric circles.<\/p>\n<p>Follow the onscreen steps to provide an email address, create a strong password and set your device region. The email address that you provide will be your new Apple ID.*<\/p>\n<p>Enter a telephone number that you always have access to.<\/p>\n<p>Tick the boxes to subscribe to Apple Updates if you want to. This keeps you up to date on the latest news, software, products and services from Apple.<\/p>\n<p>Click \u2018Continue\u2019.<\/p>\n<p>Follow the onscreen steps to verify your email address and phone number.<\/p>\n<p>After you have verified your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services, such as iCloud.<\/p>\n<h4><strong>Creating an Apple ID when you set up your device<\/strong><\/h4>\n<p><strong><br \/><\/strong>Tap \u2018Forgot password or don&#8217;t have an Apple ID?\u2019.<\/p>\n<p>Tap \u2018Create a free Apple ID\u2019.<\/p>\n<p>Creating an Apple ID when setting up a new iPhone<\/p>\n<p>Select your birthday and enter your name. Tap \u2018Next\u2019.<\/p>\n<p>Tap \u2018Use your current email address\u2019, or tap \u2018Get a free iCloud email address\u201d\u2019.<\/p>\n<p>Follow the onscreen steps to verify your email address, create a strong password, set your device region and set up two-factor authentication. If you choose to skip this step, you will be prompted to do this later in Settings.<\/p>\n<p>\u00a0<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1451925861\" class=\"accordion-item factory\">\n\t\t<a id=\"accordion-1451925861-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-restore-my-iphone\/ipad-to-factory-settings?\" aria-expanded=\"false\" aria-controls=\"accordion-1451925861-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I restore my iPhone\/iPad to factory settings?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1451925861-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1451925861-label\">\n\t\t\t\n<ol>\n<li><strong> Delete the Find my iPhone\/iPad from the device:<\/strong><\/li>\n<\/ol>\n<p>Go to Settings<\/p>\n<p>Tap iCloud<\/p>\n<p>Untick the \u2018Find my iPhone\/iPad\u2019 function below<\/p>\n<ol start=\"2\">\n<li><strong> Delete Find my iPhone\/iPad from iCloud.com<\/strong><\/li>\n<\/ol>\n<p>Log in to icloud.com\/#find using your Apple ID (the ID you use for iCloud). If you are still using an iCloud app, click the name of the app above the iCloud.com window and then click \u2018Find my iPhone\/iPad\u2019.<\/p>\n<p>If you see a two-factor authentication request, click \u2018Find my iPhone\u2019 on the bottom left.<\/p>\n<p>Click \u2018All devices\u2019 and select the device.<\/p>\n<p>Click \u2018Erase device\u2019 and then enter your Apple ID. Do not enter a telephone number or message, since the device is not lost. If the device is offline, erasing will start remotely the next time the device is online. You will receive an email when the device has been erased.<\/p>\n<p>Click \u2018Remove from account\u2019 when the device has been erased.<strong>\u00a0<\/strong><\/p>\n<ol start=\"3\">\n<li><strong> Erase all data from the device<\/strong><\/li>\n<\/ol>\n<p>Go to Settings<\/p>\n<p>General<\/p>\n<p>Reset<\/p>\n<p>Erase all content and settings<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4000095806\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4000095806-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-update-my-iphone\/ipad?\" aria-expanded=\"false\" aria-controls=\"accordion-4000095806-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I update my iPhone\/iPad?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4000095806-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4000095806-label\">\n\t\t\t\n<p><strong>First ensure that you are connected to a Wi-Fi network, your battery is at 50% at least and connected to the charger.<\/strong><\/p>\n<p>Go to \u2018Settings\u2019<\/p>\n<p>Go to \u2018General\u2019<\/p>\n<p>Select \u2018Software update\u2019<\/p>\n<p>Your iPhone\/iPad will now check if an update is available. This may take some time. If an update is available, you can click \u2018Download and install\u2019.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-2138563413\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2138563413 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Frequently Asked Questions<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2550","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BAM - FAQ - Movida UK<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BAM - FAQ - Movida UK\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Frequently Asked Questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/movida.nl\/en\/bam-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Movida UK\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-18T08:56:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/movida.nl\\\/en\\\/bam-faq\\\/\",\"url\":\"https:\\\/\\\/movida.nl\\\/en\\\/bam-faq\\\/\",\"name\":\"BAM - FAQ - Movida UK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/movida.nl\\\/en\\\/#website\"},\"datePublished\":\"2023-07-18T12:03:21+00:00\",\"dateModified\":\"2024-03-18T08:56:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/movida.nl\\\/en\\\/bam-faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/movida.nl\\\/en\\\/bam-faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/movida.nl\\\/en\\\/bam-faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/movida.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"BAM &#8211; 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